Question 1

How do you provide quotations and estimates?

Accepted Answer

We prioritise transparency from the outset. Initial estimates are provided early in the process and are refined once final drawings and building regulations approvals are in place. Throughout the project, we provide clear cost updates to ensure alignment at every stage.

Question 2

What happens before construction begins?

Accepted Answer

Before works commence, we confirm the full scope of works, specifications, and approved drawings. A detailed programme is agreed, long-lead items are ordered, and a pre-commencement meeting is held to confirm timelines and sequencing.

Question 3

Who manages the project on site?

Accepted Answer

Each project is overseen by an experienced Site Manager, with ongoing involvement from the Construction Director and Director. This ensures clear communication, accountability, and consistent quality throughout the build.

Question 4

How do you ensure quality control during the build?

Accepted Answer

Quality control is implemented at every stage of the project. Weekly director inspections and daily site oversight ensure all works meet our high standards and approved specifications.

Question 5

Do you offer any guarantees on your work?

Accepted Answer

Yes. We provide a lifetime workmanship guarantee on all completed projects. All materials used are also covered by manufacturers’ warranties, offering long-term peace of mind.

Question 6

Can you work while clients remain living in the property?

Accepted Answer

Yes. For interior remodelling and refurbishment projects, we work carefully and considerately to minimise disruption, maintaining a clean, safe and organised site throughout the works.

Question 7

What happens at the end of the project?

Accepted Answer

Once all snagging items are resolved with the client and professional team, the property is fully cleaned. All compliance documentation, health and safety information, and completion paperwork are provided prior to handover.

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